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Car Parts and Products

Why should I use Ikokuonline.com instead of the regular roadside car parts store?

Ikokuonline aims at making your life much easier by saving you the time of moving from shop to shop to get the best price or quality parts. With us, It's easier, cheaper and safer because we come to you.

We only use manufacturer and brand-new original parts from trusted suppliers. We are flexible and guarantee the products being given to you. Simply put, we are stress-free.

Can I request for used (belgium) parts?

Yes you can! All you need to do is call us via our contact page and speak with a sales representative.

My Account

Orders

What should I do if my order doesn’t arrive?

It is a rare occurrence, but if you have not received your delivery from us when you thought you would, let us know. However, please note that we have to wait three working days before we can submit a "lost in post" claim form, because items will be returned to the sender if they are not delivered within three days.

Payment

Why do we do cash on delivery(COD)

Cash on delivery(COD) transactions protect the buyer against scams by online fraud artists who often pose as legitimate businesses to collect credit card information for illegal uses. In COD purchases, the buyer knows that the merchandise must actually show up before he needs to pay out any money; however, COD payment options may lead some consumers to make unwise purchases due to the ease of online ordering and the ability to defer payment until delivery.


Delivery

Do you offer next day delivery?

Yes, next day delivery is available. As this is a premium next day delivery service, you can track and trace items you have ordered.

Mechanic

Why should I use IkokuonlineMechanic instead of the regular roadside mechanic?

Ikokuonline aims at getting a mechanic easier, cheaper and safer by using only vetted mechanics that come to you. We only use manufacturer and brand-new original parts from trusted suppliers. We are flexible and guarantee the service being given to you. Simply put, we are stress-free.

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